Investment advice - Finding a financial adviser

Advice on investments is widely available. Financial planners, insurance companies, sharebrokers, banks and financial advisers are all more than happy to tell us where to invest and what to invest in – especially when they’re selling us something. Sometimes it’s hard to tell if we’re being told or sold! A good place to start is to check whether the adviser is licensed to provide what we need.

Who to talk to

This depends on what sort of advice you’re looking for.

For advice on...	Talk to:
Investments like KiwiSaver, managed funds, shares or bonds	an Authorised Financial Adviser (AFA)
Very simple investments such as bank term deposits	a Registered Financial Adviser (RFA)
Products provided by a company such as a bank (a Qualifying Financial Entity)	a Qualifying Financial Entity (QFE) adviser

There’s more about the different types of advisers on the Financial Markets Authority (FMA) website.

What a financial adviser must tell you

All financial advisers must disclose certain information about the services they provide in a disclosure statement. The information the disclosure statement must contain depends on the type of adviser.

AFAs and RFAs must give out printed disclosure statements. An adviser should hand over this statement without being prompted to do so, before offering any advice, and before taking any payment.

AFAs must also give out a second disclosure statement spelling out the fees they charge, what commission or other incentives they receive, and anything else that might influence the advice they give and the products they recommend.

The FMA website has some some good tips to consider when choosing an adviser and more about knowing your investments.

Finding a financial adviser

RFAs and AFAs, and the financial services they provide, are listed on the official Financial Service Providers register on the Companies Office website.
The FMA website has a list of Qualifying Financial Entities.

It's important to shop around to find a financial adviser we feel confident in.

Who doesn't need to be listed

Tip: If an adviser is not on the Financial Service Providers register when they should be, you need to be cautious about taking their advice.

QFE advisers don’t have to be listed individually on the register, but the company they work for must be there.

People such as lawyers, accountants, teachers and journalists don't need to be registered as financial advisers. However, their advice is likely to be very general rather than about specific investment products.

Questions to ask a financial adviser

The FMA has a brochure of five important questions to ask a financial adviser before getting started.

If you need to complain

If you can’t sort out a problem directly with your financial adviser, you can complain to their dispute resolution scheme (at no cost).

If you feel an adviser is not behaving professionally or not putting your interests first, you can also complain directly to the FMA.

BLOG

Context is king!

1 Mar, 2019

What’s good? What’s not? How can you tell? Sometimes you can go by how you feel or connect with something or someone.

BLOG

Joseph Darby

Cash poor, yet rich?

11 Sep, 2018

Longer life expectancies, increased property values and rising costs of living mean that an increasing number of Kiwis are finding they’re “asset rich and cash poor”.

BLOG

Is buying Bitcoins really investing?

22 Nov, 2017

Bitcoin millionaires seem to be popping up all over the internet, wherever you click. The more often this happens, the more people get interested in Bitcoin and other “cryptocurrencies”.

BLOG

Why KiwiSaver balances go up… and down

15 May, 2017

Quick question: what’s the difference between a savings account and a KiwiSaver account? Short answer: when you put money in, the first always goes up, but the other goes up and...

BLOG

When robo-insurance gives a bum steer

8 May, 2017

With a few clicks and a credit card at the ready, it’s easy to buy insurance online.

BLOG

Like KiwiSaver on Red Bull

3 Oct, 2016

If KiwiSaver downed an energy drink, here's how much higher it could jump: $462,000.

6 steps to live Sorted

Start your safety net

Get your KiwiSaver right

Start tackling your debt

Cover your people, money, stuff

Run your retirement numbers

Set your targets, then hit them!

Guides

Is food shopping online better for your budget?

Ko Matariki he kāhui whetū hei arahi i ngā ritenga mō te anamata – Guided by Matariki, it’s the perfect time to prepare ahead

Where will you be in KiwiSaver at 65? 2 ways to drive up your results

Learnings from lockdown

Out of work? 3 steps to take

Top tips for shopping online right now

COVID-19 spells change. Take advantage to design your ‘new normal’

Repayment holiday pros and cons

About

Learning

Resources

Even more...

Investment advice - Finding a financial adviser

Who to talk to

What a financial adviser must tell you

Finding a financial adviser

Who doesn't need to be listed

Questions to ask a financial adviser

If you need to complain

You may also like...

Context is king!

Cash poor, yet rich?

Is buying Bitcoins really investing?

Why KiwiSaver balances go up… and down

When robo-insurance gives a bum steer

Like KiwiSaver on Red Bull

6 steps to live Sorted

Start your safety net

Get your KiwiSaver right

Start tackling your debt

Cover your people, money, stuff

Run your retirement numbers

Set your targets, then hit them!

Guides

Is food shopping online better for your budget?

Ko Matariki he kāhui whetū hei arahi i ngā ritenga mō te anamata – Guided by Matariki, it’s the perfect time to prepare ahead

Where will you be in KiwiSaver at 65? 2 ways to drive up your results

Learnings from lockdown

Out of work? 3 steps to take

Top tips for shopping online right now

COVID-19 spells change. Take advantage to design your ‘new normal’

Repayment holiday pros and cons

About

Learning

Resources

Even more...

Log in to your account

Create your free account

Investment advice - Finding a financial adviser

Who to talk to

What a financial adviser must tell you

Finding a financial adviser

Who doesn't need to be listed

Questions to ask a financial adviser

If you need to complain

You may also like...

Context is king!

Cash poor, yet rich?

Is buying Bitcoins really investing?

Why KiwiSaver balances go up… and down

When robo-insurance gives a bum steer

Like KiwiSaver on Red Bull