Investment advice - Finding a financial adviser

Advice on investments is widely available. Financial planners, insurance companies, sharebrokers, banks and financial advisers are all more than happy to tell us where to invest and what to invest in – especially when they’re selling us something. Sometimes it’s hard to tell if we’re being told or sold! A good place to start is to check whether the adviser is licensed to provide what we need.

Who to talk to

This depends on what sort of advice you’re looking for.

For advice on...	Talk to:
Investments like KiwiSaver, managed funds, shares or bonds	an Authorised Financial Adviser (AFA)
Very simple investments such as bank term deposits	a Registered Financial Adviser (RFA)
Products provided by a company such as a bank (a Qualifying Financial Entity)	a Qualifying Financial Entity (QFE) adviser

There’s more about the different types of advisers on the Financial Markets Authority (FMA) website.

What a financial adviser must tell you

All financial advisers must disclose certain information about the services they provide in a disclosure statement. The information the disclosure statement must contain depends on the type of adviser.

AFAs and RFAs must give out printed disclosure statements. An adviser should hand over this statement without being prompted to do so, before offering any advice, and before taking any payment.

AFAs must also give out a second disclosure statement spelling out the fees they charge, what commission or other incentives they receive, and anything else that might influence the advice they give and the products they recommend.

The FMA website has some some good tips to consider when choosing an adviser and more about knowing your investments.

Finding a financial adviser

RFAs and AFAs, and the financial services they provide, are listed on the official Financial Service Providers register on the Companies Office website.
The FMA website has a list of Qualifying Financial Entities.

It's important to shop around to find a financial adviser we feel confident in.

Who doesn't need to be listed

Tip: If an adviser is not on the Financial Service Providers register when they should be, you need to be cautious about taking their advice.

QFE advisers don’t have to be listed individually on the register, but the company they work for must be there.

People such as lawyers, accountants, teachers and journalists don't need to be registered as financial advisers. However, their advice is likely to be very general rather than about specific investment products.

Questions to ask a financial adviser

The FMA has a brochure of five important questions to ask a financial adviser before getting started.

If you need to complain

If you can’t sort out a problem directly with your financial adviser, you can complain to their dispute resolution scheme (at no cost).

If you feel an adviser is not behaving professionally or not putting your interests first, you can also complain directly to the FMA.

GUIDE

My investor type

To be successful with investing, it’s important to figure out what type of investor we are, which is sometimes called...

GUIDE

Kinds of investments

Investing is the best way to grow wealth and get our money working for us – but how? There are...

10Compounding interest friend or foe Live Sorted

GUIDE

Compound interest: friend or foe?

Einstein called it the ‘eighth wonder of the world’. He was talking about compound interest, which supercharges our savings and...

GUIDE

Investing questions

Ready to start investing? The next step is to make sure we do a good job of it and get...

GUIDE

Investing basics

When it comes to investing, there are some key fundamentals. Think of them as a cycle to come back to...

GUIDE

About investing

Investing is all about buying things that put money back into our pockets. Sound intimidating? It’s really not. Those of...

6 steps to live Sorted

Start your safety net

Get your KiwiSaver right

Start tackling your debt

Cover your people, money, stuff

Run your retirement numbers

Set your targets, then hit them!

Guides

The future may be out of focus. Your wellbeing isn’t.

Mā ngā rangatahi tātou e arahi ki te ao ahumoni o anamata – Our young people will lead us to our financial future

WTFinance?! He aha koia te tikanga o ēnei whakaaro ahumoni?!

No will? No way.

What you were wondering: answers to your top 10 money questions

COVID-19 and your money: 7 things to do right now

Wondering about money? Stay curious.

Having a go at investing in shares

About

Learning

Resources

Even more...

Investment advice - Finding a financial adviser

Who to talk to

What a financial adviser must tell you

Finding a financial adviser

Who doesn't need to be listed

Questions to ask a financial adviser

If you need to complain

You may also like...

My investor type

Kinds of investments

Compound interest: friend or foe?

Investing questions

Investing basics

About investing

6 steps to live Sorted

Start your safety net

Get your KiwiSaver right

Start tackling your debt

Cover your people, money, stuff

Run your retirement numbers

Set your targets, then hit them!

Guides

The future may be out of focus. Your wellbeing isn’t.

Mā ngā rangatahi tātou e arahi ki te ao ahumoni o anamata – Our young people will lead us to our financial future

WTFinance?! He aha koia te tikanga o ēnei whakaaro ahumoni?!

No will? No way.

What you were wondering: answers to your top 10 money questions

COVID-19 and your money: 7 things to do right now

Wondering about money? Stay curious.

Having a go at investing in shares

About

Learning

Resources

Even more...

Log in to your account

Create your free account

Investment advice - Finding a financial adviser

Who to talk to

What a financial adviser must tell you

Finding a financial adviser

Who doesn't need to be listed

Questions to ask a financial adviser

If you need to complain

You may also like...

My investor type

Kinds of investments

Compound interest: friend or foe?

Investing questions

Investing basics

About investing