Frauds and Scams

New Zealanders fall victim to scams every day, as scammers come up with new and sophisticated methods to trick consumers into handing over their money or personal information. Whether you’ve been a victim of a scam in the past or you want to prevent it from happening in the future, this live chat will cover everything you need to know.

Awareness is the best tool in our kit to avoid falling victim to a scam. Be suspicious and do your research before handing over any personal or financial information.

Try your hand at the online Fraud Awareness Quiz and share your results with friends and family. Raising awareness of the types of scams out there is one of the best ways we can protect ourselves. 


Did you know...

  • Data from NetSafe shows that in 2016 more than 7,000 New Zealanders reported a scam to NetSafe, with more than $11.7 million lost to scammers.
  • At a global cost of around $600 billion a year, cybercrime is now bigger than the global drugs trade. (source: Microsoft NZ Feb 2017)
  • More than 856,000 (or one in five Kiwis) are affected by cybercrime each year, at an estimated cost to New Zealand of $257 million in 2016. (source: Microsoft NZ Feb 2017)


More info

For more information on how to identify or report a scam visit Consumer Protection's Scamwatch.